Privacy Policy

What this policy covers

This policy covers performancebase.se.

It does not cover booking, payment or your member account. Those are handled by Mana Technology AB, at getmana.app. When you follow a booking or payment link you leave this site. Mana collects and uses that data as its own controller, not on our behalf, so their privacy policy governs it: https://www.getmana.app/privacy

We receive your booking and membership details from Mana in order to train you. How we handle that as your coach is separate from this website policy.

What this website collects

Very little.

If you just read the site. Our host, Vercel, keeps standard server logs including IP addresses, for security and to keep the site online. Every website does this. We do not read these logs to identify anyone.

Legal basis: our legitimate interest in running a secure website.

If you use the callback form under the intro times. We collect your name, the phone number or email address you give us, and whatever you choose to fill in under your goal, when you last trained regularly and anything we should know. The last three are optional. We use it for one thing: to contact you about training and prepare the intro session. It reaches us as an email. We do not add you to a mailing list and we do not pass it to anyone else.

Legal basis: your consent, given by sending the form.

We keep the email for twelve months after our last contact, then delete it.

The email is delivered by Resend, based in the United States, under standard contractual clauses. It passes through their systems and is not stored beyond delivery.

That's it, apart from the ad measurement described below, which runs only if you accept it. This site has no newsletter signup and no analytics. If you email us or call us, we hold whatever you send us for as long as the conversation is useful, and no longer than twelve months after it ends.

Google Ads conversion tracking

We advertise on Google. If you accept it in the choice at the bottom of the page, Google's tag records whether someone who clicked one of our ads went on to book an intro session or leave their details. That is all it measures. It does not run analytics on how you use the site, it does not build a profile of you, and it is not used to show you more ads.

It sets cookies beginning _gcl on this site. They link a click on our ad to what happens here and last three months. Your choice is stored in the cookie pb_consent for twelve months. Nothing is set until you accept, and declining is one click.

Legal basis: your consent. You can withdraw it at any time through the cookies link in the footer, which also deletes the cookies.

The data goes to Google LLC in the United States under the EU-US Data Privacy Framework. Google keeps the measurement data under its own policy; we see counts, not people. Google's privacy policy: https://policies.google.com/privacy

Where your data goes

Vercel Inc. hosts this site. Some processing may happen outside the EU/EEA. Transfers rely on the European Commission's standard contractual clauses and, where applicable, the EU-US Data Privacy Framework.

We do not sell your data. We do not share it for marketing.

Children

Training for anyone under 18 is arranged in person, directly with a parent or guardian, and is not bookable through this website. Nothing on this site is aimed at children, and we do not knowingly collect any personal data about them here. If you are under 18, ask a parent or guardian to contact us rather than sending us your details yourself.

Your rights

Under the GDPR you can ask us to give you a copy of what we hold, correct it, delete it, restrict or object to how we use it, or send it to you in a portable format. Where we rely on your consent you can withdraw it at any time, which doesn't affect anything lawful we did before.

Email info@performancebase.se. We answer within one month.

If you think we've handled your data badly, you can complain to Integritetsskyddsmyndigheten (IMY) at imy.se. We'd rather you told us first so we can fix it.

Changes

If we change this policy we'll update the date above. If a change matters, we'll say so more visibly than that.